Privacy Policy
Privacy Policy
Fleurieu Wellness Collective (“we”, “our” and “us”) is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. INFORMATION WE COLLECT
We may collect personal details such as:
Name, age, gender, and date of birth
Contact details (email address, phone number, billing and delivery addresses)
Health and lifestyle information (medical history, allergies, medications, and treatments) required for our services
Account and transaction details, including purchases and payment history
Website usage data and cookies to improve your browsing experience
2. HOW WE COLLECT & USE YOUR INFORMATION
Collection: We collect information directly from you when you use our services, contact us, or visit our website. With your consent, we may also collect information from healthcare professionals involved in your care.
Usage: We use your information to provide requested services, process payments, communicate with you, maintain customer support, and meet legal obligations.
3. SHARING & SECURITY
Sharing: We do not sell your personal data. We only share information with trusted third-party service providers (such as payment processors and IT platforms) who assist us in running our business, or when required by law.
Security: We implement strict technical and organizational safeguards (including SSL encryption and secure cloud servers) to protect your personal and health information from unauthorized access.
4. YOUR RIGHTS & CHOICES
Marketing: You can opt out of marketing communications at any time by using the "unsubscribe" link in our emails or contacting us directly.
Access & Correction: You have the right to request access to, correction of, or deletion of your personal information held by us.
5. CONTACT US
For any privacy-related questions or requests, please contact us at: